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  • 11 Saint Dominic Road, Hurlyvale, Edenvale

Proactive Managed IT Solutions Support Services

Don't let IT hassles hold your business back! Discover how outsourcing your IT can boost operational efficiency.

Reduce the cost, risk, and challenges of managing your IT environment internally with TBIG Managed Solutions. Our IT support and services are tailored to your unique needs, enabling your business to unlock peak levels of productivity, security, and service delivery.
Eliminate the cost, risk, and challenges of managing your IT environment internally with TBIG Managed Solutions.

Our IT support and services are tailored to your unique needs, enabling your business to unlock peak levels of productivity, security, and service delivery.

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  • Prevent Downtime
  • Eliminate Breaches
  • Boost Productivity

We build lasting relationships with our clients

"TBIG have been the most consistent, reliable and trustworthy IT service providers I have worked with in my business. Their sterling advice and continued willingness to assist has taken a lot of pressure off my shoulders. Our IT systems are working superbly now and we rarely have any issues. It's been an absolute pleasure to have TBIG on our team!"
Zunaid Lundell
Zunaid LundellLHL Attorneys
"TBIG are the absolute best in the industry, with outstanding customer service and great pricing! There is simply nothing they cannot assist with, and they are always more than willing to help, and always go beyond what is required."
Carissa Parker
Carissa ParkerLaw On The Go
"LogicTrials operate in a very strictly regulated environment, and it is essential that our IT infrastructure is always effective and secure. Since contracting TBIG, I we have not experienced any serious problems. In the event of problem being reported the support is fast and effective."
Deidré Oosthuizen
Deidré OosthuizenLogicTrials SA
"We are satisfied with the services that are being rendered by TBIG and we accordingly recommend TBIG for the aforementioned services."
Kimberley Katsekera
Kimberley KatsekeraLM Attorneys
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The Hidden Costs of Reactive IT Management

Many businesses adopt a reactive approach to IT management, which often leads to operational inefficiencies, downtime, security breaches, sub-par customer service, and lost sales opportunities. In today’s competitive landscape, you can’t afford to let IT issues disrupt your operations and cost your business money.
TBIG Managed Support - Repercussions
TBIG Managed Support - Security

The Consequences of Inefficient IT Systems

Frequent or ongoing loss of application accessibility and workforce productivity due to IT issues eventually translates into revenue losses. Moreover, cybersecurity is a real threat in today’s connected workplace. To minimise your risk and secure your business, it’s time to take action.

Proactive Managed IT Solutions by TBIG

At TBIG Managed Solutions, we help your business run efficiently, maximise uptime, and prevent security breaches with proactive managed IT support and services. Outsource your IT management to us to offload the risk, labor, and cost of managing your own IT environment. We will free up your team to achieve higher levels of productivity and service delivery.

TBIG Managed Support - Proactive

How Proactive Managed IT Solutions Can Transform Your Business

With our All-Inclusive Managed Support Agreement, you enjoy a comprehensive, tailor-made managed IT solution that ensures the stability, security, and scalability of your IT infrastructure.

  • Our aim is to get your IT infrastructure to 99% uptime.
  • Free up time to focus on core business activities.
  • Boosted efficiency and productivity which can lead to increased revenue.
  • Proactive monitoring prevents issues from becoming major outages.
  • Predefined response and resolution times for support requests.
  • Flat monthly fee is predictable for budgeting.
  • Systems optimised to scale as you grow.
  • No hardware or software to maintain or upgrade, if included in your agreement.
  • Custom solutions tailored specifically for your needs.

TBIG's Managed IT Support And Services Include:

  • Technical support
  • Remote or onsite help desk
  • Remote monitoring
  • Site visits
  • Remote or onsite support
  • Systems management
  • Patch and update management.
  • Network monitoring
  • Server monitoring and maintenance
  • Backup and disaster recovery
  • Fibre/Wireless/LTE connectivity
  • Full stack VoIP
  • Antivirus
  • Cybersecurity
  • Microsoft 365 management
  • Google Workspace management
  • Fully hosted infrastructure
  • VPS and Dedicated server hosting
  • Domain and website hosting
  • Email security and sanitisation
  • Infrastructure monitoring, maintenance, and risk mitigation
  • Firewall management and maintenance
  • Software monitoring and maintenance
  • Hardware monitoring and maintenance
Additionally, should you have specialised systems or devices requiring management and maintenance, we are more than capable of integrating them into our service, provided they align with our skillset.

Take the First Step Towards Proactive IT Management Today

Transition from reactive to proactive IT management in 3 simple steps:

  • 1. Choose a package and schedule a complimentary 30-minute needs analysis with an account manager.
  • 2. Receive a practical, tailor-made IT solution proposal based on your business requirements.
  • 3. Outsource your IT to us so you can focus on expanding your enterprise while we maintain your IT infrastructure.

Schedule Your FREE IT Needs Analysis

Get a practical, tailor-made, no-obligation IT solution proposal for your business and a clear understanding of what needs to done to optimise your IT environment.

Enjoy peace of mind with our Total Satisfaction Guarantee

You have the freedom to cancel without penalty if you find it not feasible to continue during your initial 3-month onboarding period.

Want Ad Hoc IT Support instead?

If our All-Inclusive MSA is too comprehensive or costly for your company, we also offer pay-as-you-go support and callouts. With this option, a minimal monthly fee covers fundamental services. You will be billed per incident when you require onsite or remote support.
Take a look at our Ad Hoc Solution

Prevent Downtime, Eliminate Breaches, and Boost Productivity With Proactive Managed IT Solutions

As a business executive, you understand the importance of efficient and secure IT systems. Don’t let IT issues hold your company back any longer. Reach out to TBIG Managed Solutions today. With over 20 years of industry experience, we help you get the most out of your IT systems.

Book Your IT Needs Analysis

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Enquire About Ad Hoc IT Support

Pay-as-you-go support and callouts for a minimal monthly fee covers fundamental services such as licensing, backup, and security. You’re billed per incident when you need onsite or remote support.

Book Your FREE IT Needs Analysis Now